Ordering & Shipping Info

Artwork

Digital artwork should be emailed to artwork@zingmfg.com. Zing Manufacturing prefers artwork in Adobe Illustrator format. Please save artwork as .ai or .eps vector file types. All text must be converted to outlines.

Artwork modification and typesetting services are available but will incur additional charges.

Paper Proof

An electronically approved or signed paper proof is required with all orders that contain new artwork. Emailed paper proofs are sent at no charge.

Logo Set Up and Engraving Charges

  • Where applicable, product prices include a one location engraving charge.
  • Setup charge for new logo: $50.00(G)
  • This set up charge is a one-time fee per logo. The logo can then be used on all Zing products at no additional cost.
  • Setup charge for a text logo: No Charge
  • Re-order Setup Charge: No Charge
  • Second Location Engraving Charge: $0.44(G)
  • Second Location Engraving Charge (ceramics): $0.81(G)
  • Personalization: $1.50(G) per name
  • Custom Labeling or Handling: Call for Quote

Production Lead Time

Standard production time is 7-10 days after artwork approval. Please call for any rush requests. All rush requests must be approved prior to order confirmation.

Shipping

  • All orders ship FOB Phoenix, Arizona. Our preferred shipment method is UPS.
  • Third Party Billing: No charge
  • Drop Shipment: For each shipment add $3.50(G) per ship-to location.

Rush Order Guidelines

  • All rush orders are subject to manufacturing approval.
  • All rush orders must ship UPS Express service and must ship one or two day service
  • No proof approval on rush orders. All ZingMfg art specifications must be met to ensure on-time processing. (All work must be submitted in vector format and conform to the Artwork and Paperproof guidelines as listed above)
  • Rush orders subject to inventory availability
  • Maximum of three (3) split shipments

Terms

We extend Net 30 payment terms to approved accounts. All major credit cards are accepted for pre-payment only.

Samples

Random samples under $15 (C) are supplied at no charge. Shipping is charged at retail rates unless account number is provided. Samples over $15 (C) will be charged at 25% off net EQP.

Spec Samples FREE (EXCEPTION: Premium Products at or above $15 ( C )-at 25% off EQP) + $25 (G) Setup (1/2 setup) and customer pays freight.

Cancellation

Any cancellation of orders in process is subject to applicable charges, depending on extent of work performed and cost incurred at time of cancellation.

Copyright Notice

All logos used in this catalog are to show engraving reproduction ability only. They are not intended to be advertisements nor are these items for sale to anyone other than the parties expressly authorized to use such logos.

Returns

Returns of engraved product will not be accepted.

Ordering

Zing Manufacturing only sells to a select number of promotional product distributors. To order online, please click here and you will be sent to our distributor registration page.